Custom AI automation consultant for small business

Your businessMaximizes revenueruns effortlesslyscales in $runs automaticallygrows exponentiallywhile you play.

  • •Automate customer service.
  • •Automate every operation—inventory to accounting and beyond.
  • •Your AI team works around the clock, effortlessly.
  • •Your company grows without adding staff or stress.
OpenAIAnthropicTwilioShopifyStripeSupabasen8nVercelGoogle WorkspaceSurf shopsSalonsClinicsContractorsRestaurantsBoutique hotelsOpenAIAnthropicTwilioShopifyStripeSupabasen8nVercelGoogle WorkspaceSurf shopsSalonsClinicsContractorsRestaurantsBoutique hotelsOpenAIAnthropicTwilioShopifyStripeSupabasen8nVercelGoogle WorkspaceSurf shopsSalonsClinicsContractorsRestaurantsBoutique hotelsOpenAIAnthropicTwilioShopifyStripeSupabasen8nVercelGoogle WorkspaceSurf shopsSalonsClinicsContractorsRestaurantsBoutique hotels
Selected AI automation that I built

Take a look at some of the time-saving, profit-increasing applications I've built.

Each one began as a task somebody did by hand every week. If it repeats, it can be built — and what follows is only a sample.

AI operating system · for your business
New · 1-minute filmHave it built or learn to build it

Give your business
a brain.

One AI that knows your clients, your prices and every promise you made. It answers client texts at 2 a.m., drafts proposals, matches payments and remembers every decision. I run my own business on it. I build yours, or teach you to build it in private AI lessons.

  • Clients
  • People
  • Projects
  • Products
  • Knowledge
  • Skills
  • AI agents
  • Memory
AI secretary · AI receptionist
New · 1-minute filmBuilt for my own rentals first

Every message answered.Every boundary held.

Jackie answers your texts, WhatsApp and email at any hour, in English and Spanish. She holds your prices, confirms payments and alerts you only when it matters. Your own AI secretary, built around your business.

24/7
No quiet hours
EN + ES
One reply, both
$0
Moved off my prices
miriamchin.com/ai-secretary
The AI secretary case study page, live: Every message answered, every boundary held, Jackie answering a renter on a 3D phone, the 1-minute film, hand her a message, the pressure test, what she does and what she decides
Surf shops · Booking platformLive demo

Every board, booked while you surf.

Built for a surf shop in Puerto Rico renting 117 boards. Customers pick the exact board and dates and pay a deposit online. Staff swap or extend one board without redoing the rental. Reports, auto texts, reviews and an AI assistant included. Now ready for surf shops anywhere.

“One of the best and most coherent rental sites I have seen, both on the customer side and staff side.”
★★★★★  Becky Taylor · Owner, Surf Zone
Scan Wizard
Any store · Barcode scanner appNew · Live demo

Beep it. It writes
itself up.

Scan Wizard turns any phone into a barcode scanner that knows your stock. Beep a product: the count goes up, or a new item arrives with its name, photo and description already filled in. Built first for Surf Zone, where the shop typed in about 30 new items a day by hand. Works with Clover, Square and Shopify.

Single Fin

Clover shops · Shopify alternative

New · 1-minute filmBuilt for Surf Zone

Leave Shopify. Own your online store.

Surf Zone pays about $160 a month for Shopify, five add-on apps and a Wix site, and types every restock in twice. I built them one store of their own to replace it all: the website shoppers see, a back office laid out like Shopify's, and one stock count shared with their Clover register.

709
Products moved
6 → 1
Monthly bills
1
Stock count
The Single Fin case study page, live: Surf Zone's shop front, the gift box that opens on their new store, the 1-minute film, six monthly bills, before and after, the front and back of the store, and the AI helper
coquí
Webinars · AI notetakerNew · 1-minute video

It goes to the meeting.
You get the notes.

Coquí is an AI notetaker that joins your Zoom, Google Meet and RingCentral webinars by itself, sits in up to four rooms at once, and puts the transcript, summary and audio on your phone. It also turns iPhone voice memos into client to-dos. Named after Puerto Rico's little frog that sings all night.

Focus Board
Any team · AI project boardNew · 48-second film

Always know your next step.

An AI project board. Every project on one calm board, your #1 glowing, and every card opening on where you left off. The AI asks before it changes anything, and each client gets a private link to their own project. I run my own business on it.

For local businesses · SEO, GEO & AEO

New · 1-minute filmReal client · Aguadilla, PR

Get found
first.

When people ask Google, Maps or ChatGPT who to call, your name should come up first. A clinic in Aguadilla went from invisible to named first by Google's AI in 6 days.

1st
Google's AI
#1
On Bing
Top 3
Google Maps
miriamchin.com/seo-geo-aeo
The SEO, GEO and AEO case study page, live: Get found first, the before and after that switches by itself, the results, Andrea's Google review, the 1-minute film, the seven steps each playing its own demo, and SEO, GEO and AEO in plain words
Church check-in · Bilingual · Puerto Rico

Every family, known by name.

Cada familia, conocida por su nombre.

Built for a church that tracked attendance by hand. Every platform they looked at still couldn't make bilingual reports or group families together. This one does both. It also keeps a real emergency contact list. The church needed one during Hurricane Maria, when no one knew which elderly members needed help.

Order of service
  1. i.The welcomeA QR sign or a tablet at the door. A phone number, nothing to download.
  2. ii.The familyOne number brings up the whole household. Tap who's here.
142 here today
  1. iii.The newcomerFirst-time visitors register in a minute. Greeters get an email before the service.
  2. iv.The fourth visitWhen a visitor comes back a fourth time, the system says so. That's the moment to invite them in.
4–6 hrsOf attendance and reports every week, now automatic
$8,000+What the platforms they looked at cost
2 weeksAbsent that long, and the pastor gets a name to call
Inbox
212 today
EMAIL HUBreads · sorts · drafts
Replied · 160
Filed · 44
For you · 8

Email intelligence hub

Built for my own inbox first. Then for a client with over 97,000 emails. Gmail was about to shut the account down for storage. The hub sorts every message and clears the backlog each week. It replies on its own when it can. That inbox came down to the 11 emails that needed a human. Built for anyone managing more email than they can read.

ORDER BY TEXT · 9:42PM · OWNER: ASLEEP
Order #1187Pickup 10:15
2× Fish tacos$18
1× Passionfruit juice$6
1× Plantain chips$5
Paid · $29Sent to kitchen

AI virtual order system Proposed

Proposed for a Puerto Rico restaurant currently paying steep third-party delivery fees. Takes orders by text, chat or voice. Confirms payment. Sends the order straight to the kitchen, with no delivery-app middleman. Projected to save the business over $111,000 a year in fees, while keeping ownership of its own customer data. Also lets tourists place orders in advance, before they land or while out of signal range in the water.

6ft
Swell alert · Saturday 6:10am6ft @ 14s, light offshore, low tide 7:20. Go.

Surf / weather alert system

Built for my own use in Puerto Rico. The big forecast apps miss how the local land and buoys really behave. Pulls real, live local data rather than generic predictions and sends a text alert only when conditions genuinely deliver. Other local surfers have since asked to build a shared alternative to the major forecasting apps around it. The same approach applies for surf schools, charters, and rental operations.

Table 4no app, no waiter
Ceviche$14
Mofongo$16
2× Medalla$8
Sent to kitchen · pay at table

Virtual order system

Scan, order, and pay from the table. Tickets reach the kitchen and the books simultaneously — built for restaurants, beach bars, and cafés.

NEXT WEEK · 6 STAFFBUILT IN 4 SECONDS
MonTueWedThuFriSatSun
Availability, hours caps and who-works-well-with-whom, all respected. Swaps handled by text.

Smart employee scheduling

Inspired by a restaurant owner who spent 5 hours a week building the schedule from paper notes. A fast-food manager lost a full day a week to the same task. It builds the schedule from real availability and staff-pairing rules. Then it manages the swaps. Fully automated, unlike most scheduling apps. Built for cafés, shops, and clinics.

STOCK · LIVE
Reorder sent to supplier ✓
Wax
Leashes
Fins
Sunscreen

Inventory tracking system

Grew out of the same restaurant owner losing product to spoilage and running short on stock. Tracks inventory as it sells and predicts when it will run out. Then it places the reorder in time. Works for salons, schools, retail, or any business with stock.

Passionate Minds AI Consultant and Design

CUSTOMIZE FOR YOUR BUSINESS, NOT OFF A COOKIE-CUTTER MODEL

Don’t see your business challenge here? Let me customize an approach to make your business soar.

Every business is slowed down by something different. These are proof of what's possible, not a product line. Tell me what eats your week. I'll build the thing that takes it off your plate. If you can describe it, there's a good chance AI can do it for you.

In their own words
Surf Zone · Booking platform★★★★★
One of the best and most coherent rental sites I have seen, both on the customer side and staff side.

“She is also very easy and a pleasure to work with, super knowledgeable in fixing anything you might want different, and quick to respond. So Fix it and Forget it and spend the extra time doing what you love.”

Becky TaylorOwner, Surf Zone · Aguadilla, PR
Read her full review →
“Wow Miriam, thank you so much for all of this ❤️❤️❤️”

Sent right after seeing her clinic show up top 3 — some searches #1 — for “natural,” “holistic,” “doctor,” and “alternative” searches in her area, after being invisible online before the fix.

Dr. Andrea Garcia Ogando, NDNaturopathic Medical Clinic, Aguadilla, PR
“El nuevo sistema de registro diseñado por Miriam nos ha provisto con la capacidad de poder registrar y recibir nuestras visitas con más agilidad, y en tiempos mucho más cortos. También nos ofrece data y estadísticas sobre las visitas que no teníamos visibilidad mediante informes generados por el sistema.”

“The new check-in system Miriam designed lets us register and welcome our visitors far faster. It also gives us data and statistics on visitors we had no visibility into before, through the reports the system generates.”

Pastor David MarreroIglesia Evangelio de Amor
“El sistema de check-in de Miriam es una excelente herramienta que nos está facilitando el identificar quiénes nos visitan los domingos.”

“Miriam’s check-in system is an excellent tool. It is making it much easier for us to identify who visits us on Sundays.”

FranciscoPastor, Iglesia Evangelio de Amor
Drone view of reef and rocks

Time is money. Let my AI approach save your time and increase profits.

Built once, running every day

Everything done. Your time back.

  • ✓Payroll run
  • ✓Schedule built
  • ✓Emails and texts replied to
  • ✓Inventory updated
  • ✓Every call answered
  • ✓Invoices chased and sent

No customer falls through the cracks after hours. A virtual receptionist answers at 2am the same way it does at 2pm. A late-night order is still taken, quoted and scheduled by morning. Your business runs 24/7. You do not have to.

47 unread emailsHandled
6 missed calls, 2 voicemailsAnswered
3 invoices to chaseSent
Next week's scheduleBuilt
Stock count and reordersDone
Follow-ups from last weekReplied
Surf lineup at sunset

Orders, calls and follow-ups are handled while you sleep, and the profit keeps coming in.

Your business keeps earning day and night. Your evenings and weekends belong to your family again.

What you get

Profit that compounds. Time that comes back.

Sitting above a valley of green mountains
01

Your time back

The inbox, the phone and the calendar stop being your job. Most clients get ten to twenty hours a week back inside the first month.

→
Freediver over reef
02

Revenue that doesn't wait on you

  • 11 PMOrders still being taken
  • SecondsLeads answered, not tomorrow
  • ZeroCallers on hold or lost to voicemail
→
Sunlit waterfall in a jungle canyon
03

Operations that run themselves

Inventory, invoicing, scheduling and follow-ups on autopilot, with you notified only when something needs a human.

→
Talk to Jackie

Jackie, Miriam's AI secretary, takes it from here.

Jackie is my AI secretary. Tell her what your business does, what's eating your week, and when you're free. She'll gather the details and hand me the whole picture. I read every conversation myself and come back within a day with an honest take.

Would rather not chat with Jackie? Call or text me directly at (904) 614-7190 or email me at passionatemindsllc@gmail.com. Or just send your name, email, phone and budget. We'll contact you within 24 hours.

Send my details to Jackie →
Palm-lined beach
Reef bay from above
Surf lineup at sunset
Palm-lined beach
Jungle waterfall
J Jackie AI secretary for Passionate Minds Online now
Jackie collects your details and passes them straight to me. Replies within a day

What have these custom AI systems actually changed?

Here is each build, the problem before, and the result after. The SEO numbers were checked on the dates in the case study, and the clinic's results passed Google's Rich Results Test.

Results of custom AI automation builds by Passionate Minds
BuildBuilt forBeforeAfter
SEO, GEO & AEONaturopathic clinic, Aguadilla, PRNot on Google. Unknown to AI tools.Named first by Google's AI Overview six days after the audit. #1 on Bing. Top 3 on Google Maps.
Church check-inIglesia Evangelio de Amor, Puerto Rico4 to 6 hours a week of attendance and reports by hand. Platforms quoted at $8,000+.Check-in, family lookup and bilingual reports run on their own.
Barcode scanner (Scan Wizard)Surf Zone, Aguadilla, PRAbout 30 new items a day typed in by hand.Beep an item. Name, photo and description fill themselves in.
Shopify alternative (Single Fin)Surf Zone, Aguadilla, PRShopify, 5 add-on apps and a Wix site: about $160 a month. Every restock typed in twice.One store of their own, checkout through their Clover register, one stock count for the shop and the website.
Surf rental bookingSurf Zone, 117 rental boardsA well-known rental platform whose only help was a manual.Per-board online booking with deposits. A 5-star review from the owner.
Email intelligence hubA client inboxOver 97,000 emails. Gmail was about to shut the account down.Down to the 11 emails that needed a human.
AI virtual order system (proposed)A Puerto Rico restaurantPaying delivery-app fees on every order.Projected to save over $111,000 a year in fees.

FAQ: hiring a custom AI automation consultant

What does a custom AI automation consultant do?

A custom AI automation consultant finds the repetitive work that eats your week. Then they build a system that does it for you. At Passionate Minds, that means AI receptionists that answer calls and book appointments. It means chatbots like Jackie that qualify leads. And it means back-office automations for orders, follow-ups, inventory and check-ins.

How can a custom AI automation consultant help my business?

You get your time back. The systems answer calls, texts and email. They book appointments, chase invoices, build schedules and track inventory. They work at 2am the same way they work at 2pm, so no customer falls through the cracks. One church client got back the 4 to 6 hours a week it spent on attendance reports.

How much does a custom AI automation consultant cost?

It depends on the scope. A simple chatbot and a full multi-step automation are priced very differently. Message Jackie, the AI secretary on this site, and you'll get a straight answer for your case. Or call or text Miriam at (904) 614-7190.

What types of business processes can be automated with custom AI?

Passionate Minds has automated customer calls and texts, appointment booking, email, order-taking and payment confirmation. It has also automated invoice follow-up, staff scheduling, inventory and reorders, church check-in, and bilingual reports. The work spans surf shops, clinics, churches, restaurants and rental businesses.

Should I hire an AI automation consultant or use off-the-shelf tools?

If a ready-made tool fits how you work, use it. If your workflow is particular to your business, a custom build goes further. One church looked at platforms that cost $8,000 or more. None could make bilingual reports or group families together. The custom system Passionate Minds built does both.

What tools and platforms do AI automation consultants use?

Passionate Minds picks the stack that fits the business, not one fixed approach. Common pieces are AI models from OpenAI and Anthropic, Twilio for calls and texts, and Shopify and Stripe for selling and payments. Supabase, n8n, Vercel and Google Workspace show up often too.

How can I measure the ROI of custom AI automation?

Count three things: hours you get back, revenue you catch after hours, and costs you stop paying. The church check-in system removed 4 to 6 hours of manual work a week. The order system proposed for a Puerto Rico restaurant is projected to save over $111,000 a year in delivery-app fees. The table above shows more.

How do custom AI automation systems integrate with existing software?

They are built into the tools you already use. The Scan Wizard barcode app downloads your catalog for Clover, Square and Shopify. The surf booking system sends payments straight to the shop's own Stripe account. The AI Operating System connects every system to one memory, so nothing gets lost between tools.

What industries does Passionate Minds serve?

Surf shops, salons, clinics, contractors, restaurants, boutique hotels, churches and rental businesses. If you can describe what eats your week, there's a good chance AI can handle it. The problem matters more than the industry.

Who is this for: small businesses or enterprises?

Both. Passionate Minds sizes each system to the business. That can be a one-location shop that needs its calls answered. It can also be a company that wants a full custom AI product built into its operations.

I don't see my exact business in the portfolio. Can you still help?

Yes. The portfolio shows examples, not the limit. Every system here was custom-built for one business. The same approach works for a different industry or workflow.

How do I get started with Passionate Minds?

Message Jackie, the AI secretary on this site. Tell her what your business does, what slows you down, and when you're free. Miriam reads the conversation and gets back to you directly. You can also call or text (904) 614-7190 or email passionatemindsllc@gmail.com. Passionate Minds also offers private tutoring for students and parents.

Miriam Chin, custom AI automation consultant and founder of Passionate Minds

Miriam Chin founded Passionate Minds, a custom AI automation consultancy in Aguadilla, Puerto Rico. She builds AI agents, receptionists and booking systems for small businesses in the US and Puerto Rico. She has also taught STEM and Chinese since 1995.

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